Tag Archive: Restaurant History

Why is Chick-fil-A So Popular?

Every Monday through Saturday that you pass by a Chick-fil-A they are wrapped around the building for breakfast, lunch, and dinner. Chick-fil-A is dominating the fast food industry, but why? What is so particular about the chain that makes people keep going back for more? The restaurant averages about $4 million in revenue every year, the highest of any other fast food chain.

A significant contribution to Chick-fil-A’s success is their customer service. Customers report that the restaurant’s employees are the politest and provide the best service for the drive-thru and dining in. The store also has an order accuracy rate of 95% however, their drive thru wait time was longer than the competitors. Chick-fil-A’s strategies of standing outside and speaking with customer’s face to face during busy hours of the day is a good part of why their service ranks so well. Drive thru orders constitute a significant portion of income for fast food retailers, so it’s essential that they have excellent service. Face to face ordering allows a more personal experience and less room for errors.

What makes the restaurant’s employees provide such excellent customer service? Chick-fil-A invest more time in their employee’s training and futures whether it lies in the fast food industry or not. The franchisees are encouraged to ask the people they hire what their goals are for the future and help them to achieve them. The company feels that employees are more responsive and open when they think that they are cared about by their employers. Chick-fil-A also offers many advancement opportunities for new hires that makes them strive to do better, so they can make more money. The company hopes to in the future provide classes and training for employees to take that will offer certificates in areas like managing conflict in restaurants and food and labor costs.

Christian Founded Restaurants

Despite the ever-changing perception of the Christian religion, there are still a few restaurants that were founded in the Christian faith and continue to be successful in their business. It is encouraging to someone of the Christian faith to find stores and restaurants that support it in a time that is continually trying to do away with it. It is fulfilling to be able to eat dinner and hear Christian music playing in the background. A few of the restaurants that have stayed solid in their foundations of Christianity are mentioned below to give them recognition for their hard work and dedication.

Chick-fil-A is a popular restaurant partially famous for their basis in Christianity. This restaurant was founded in 1946 by Truett Cathy, a Southern Baptist from Hapeville, Georgia. Despite having over 1500 favorite locations in 39 states, they have held onto their values in the Christian faith. Including being closed on Sundays. Even though the restaurant is only open six days a week, it still dominates the fast food industry with their delicious food and exceptional service and attitude towards the customers.

Another fantastic restaurant rooted in the Christian Faith is Cook Out restaurants. A chain known for tasty food and astonishing success, it was founded in Greensboro, North Carolina and now has 211 locations throughout the south-east United States. While visiting one of these stores, you will notice Christian music playing while you eat. Looking at the bottom of your cup or the wrapper on your burger, you will see a bible verse quoted there.

A popular restaurant that might surprise you with their basis in Christianity is Domino’s pizza. The restaurant was founded in 1960 by Tom Monaghan and his brother who grew up in a Catholic orphanage after their father passed away. Before Tom sold the company, he hired a chaplain to hold mass in the corporate cafeteria every day at lunchtime.